Due to the nature of our products and local regulations, we can only offer refunds or exchanges under the following conditions:

• Damaged or Defective Products: If your product arrives damaged, leaking, expired, or otherwise defective, please contact us within 2 days (48HRS) of receiving your order.

• Incorrect Orders: If you received the wrong item, please notify us within 7 days of delivery so we can make it right.

• Missing Items: Any discrepancies in your order must be reported within 12 hours of delivery.